Our Reviews

Eric Williams was great

Had a nail in my tire. They were able to patch it quickly for me.

Great experience all around

Dan and Andy are wonderful to work with.

Oil change. Always a good experience and service is timely. Jody, Eve and the rest of the staff are always courteous and helpful. Wouldn't trust my car to anyone but the outten team.

GREAT SERVICE!

Everyone was very helpful and extremely polite

Great experience overall!

very friendly and helpful. And even took time out to help me with my radio. thank you for be very nice . you don't find that much anymore.

everyone at the dealership helpful and friendly they explained everything and told me about my choices. good place to buy a car

I worked with Eric and had a great experience. He answered all my questions and made the process very easy.

Great customer service

Took my car to have a new seat cover installed. The wait time was going to be much longer than expected. Jody, my service tech offered a shuttle ride back to my RV and also shuttled me back to retrieve my vehicle. This service department goes above and beyond for the customers to make sure they are satisfied. I always have a positive experience and wouldn't take my vehicle anywhere else.

never fixed problem

After a $4000 oil cooler replacement, followed by a $2500 turbo replacement (which caused the engine issue) followed by the engine giving out, I’m satisfied with how fast they turned my car around repaired it. Praying that I don’t have any more issues.

e Excellent buying experience .

started on time and completed on time service team very friendly and explained everything clearly

Very pleased with everyone involved with my purchase. Brad took the time to answer all my questions and explained all the details of the car. He was a pleasure to deal with I would recommend him to anyone who was thinking of a new vehicle.

It’s always a good experience. That’s why I purchase, have maintenance done, and remind my relatives and friends of the information that I just discussed. 👍👍👍

We had an excellent experience purchasing our new Equinox EV at Outten Chevrolet. Our salesman, Don, was professional, knowledgeable, and made the process easy and enjoyable. Unlike some other dealers, Don really understands EVs and was able to answer all of our questions with confidence. During the purchase, we noticed a small factory defect on the vehicle. Don and the Outten team immediately addressed it and assured us their body shop would handle the repair at no cost. This gave us real confidence that they stand behind their cars and value their customers. We are very happy with our new car and grateful for the great service we received. Highly recommend Outten Chevrolet and Don for anyone considering a new Chevy.

Very informative and Brad the salesman did an excellent job in explaining everything. P,S. Great salesman!

Service personnel very friendly and courteous. Waiting area very pleasant.

The service was done quickly or in a timely manner

Always a great experience...love Brian

Inspection was quick and easy

Every was great

All the staff were very friendly and helpful

Fantastic service, Dan was great at explaining features and giving me options for a truck I was looking for & accessories. Very good experience

LEA DAVIES AND EVE ARE FANTASTIC TO WORK WITH. THEY TOOK GREAT CARE OF ME.I WOULD RECOMMEND PEOPLE TO USE THIS SERVICE DEPARTMENT.

I had a very favorable trading/buying experience with this dealership. I was able to determine a cost for the new vehicle plus a value for my trade-in online. Coming from over four hours away, this meant a great deal to me. The sales team and and financial team were easy to deal with. Car was ready when I got there. I was on my way shortly. Thank you Outten Chevrolet.

Fantastic service, Dan was excellent & helped me with all the technology stuff & issues that the prior dealer screwed up my account on. Hes a tech wizard

I was pleased with your complimentary service on my 2025 Silverado.

It’s so nice knowing you are so trusting and very caring of working on my vehicle. When I leave I’m comfortable of knowing everything is perfect.

Jim Sophy and Brad Kerr. Took very good care of us.

Awesome as always! Very professional & polite people!!! Never a problem getting things fixed, always willing to keep a happy customer

All staff was very accommodating and did a wonderful job with the entire process!

Eric and Brad took care of our vehicle as usual. The work was done quickly and to perfection. They went over our vehicle top to bottom to make sure it was in perfect running condition. You cant say enough good things about these guys. They are the best you could ask for! They take pride in their work and it shows.

Daniel Kang was the person we dealt with, we’ve been dealing with Daniel when ever we come to Outtens he is a great man, always very professional. We would recommend the dealship.

I have had a great experience with the dealership when it came to buying my vehicle. It has been a pleasure dealing with the staff. I would recommend the dealership to my family and friends.

People are friendly and knowledgeable. I waited for the car to be finished. There is a very nice waiting area and I did not have to wait very long.

Brad and Eric fixed all of our issues and the truck is better than new. They went over the truck top to bottom and kept us informed every step of the way. They are the best you could ask. We are so grateful to them for all of their hard work.

Salesman was very good (Mark) and finance explained everything

Did everything I requested

Great people and easy to deal with. They made the experience a pleasure.

Quick service

Everyone is polite and efficient.

Needed new tires very helpful in deciding which ones to buy. Everyone was very friendly and service was great

Purchase 3 tires and got the 4th one for $1, sale that GM has for October and November. Tires were mounted and balanced. Very happy with the purchase and service

I was super pleased with Outten service!. I'll start with Eve who is always courteous when answering the phone and setting up service. My 2018 Equinox just stopped accelerating and died. Eric took oversight of my car so professionally. The service tech was very polite...sorry I didn't get his name. The cashier, Mary, was so friendly, and, again was professional. It was raining outside and I had various items in my hands since I was changing back to my car. She gave me a plastic bag in which to put everything! Then, as I was standing at the service exit door, Jodi came over with a large umbrella and walked me out to my car. I know she got wet because she made sure I was fully covered!!! Thank you so much!!! And God bless all.

I am very happy with the service I received at Outten Chevrolet. Their service team took very good care of my vehicle and returned it in the manner which they received the car from me (clean). Very much appreciate that guys. The service tech completed all the tasks I had asked for and addressed and repaired the concerns I had with the backup camera. Thank you Outten service tech. Great job.

Brakes were squeaking & was told it would be another $175 to grease them. Considering I was spending $750 for tires & alignment & just spent $500 end of July for brakes would have been nice to have offered to do it as a courtesy since I am a long time customer.

nice place & people. comfortable place to be at

oil change and air filter also rotate tires. was in and out in about an hour.

Great dealership and staff, very friendly and helpful answering all my questions. Highly recommend

Why should I take the time to complete this survey when the last time I had a complaint NO ONE bothered to call me or talk with me about it. I'm not doing it again. The only reason I still go back there is because I purchased the 10 free oil changes when I bought my new car. When they are up... you will never see me again.

As always the staff was friendly and very helpful1 Also I need to give a shout out to Jim Sophy for helping me get in so fast. I was on a trip and needed an oil change fast once I got home. I contacted Jim from Florida and the dealership was able to get me in the Saturday after we returned home. I was at 45% when we left for Florida and when I pulled into the dealership I was at 5% to close for comfort.

It was great 👍

The associates there are always willing to help in any way they can. It's a pleasure working with them.

Was happy with the wait time and employees

Great experience from start to finish. Everyone is as very nice and the process was seamless.

Great people, great customer service

Don’t understand how the labor is so much when the work only took 1 1/2 hours. I think you’re pulling the wool over elderly people

Dan was amazing to work with. Made everything quick and easy

Great

Brad was very helpful in getting our new vehicle and even checked on rates and payments for considering a buy out of previous car.

Was great

Dan did a great job

Everyone was very nice and helpful

The service advisor checked on replacement tire pricing for tires appropriate for my Bolt. This will allow me to coordinate this purchase with the annual state safety inspection. The Outten staff always makes me feel good about having selected their facility back in November of 2017 for my then new all electric Bolt.

Everything went well

Excellent! Jodi in service is very knowledgeable and informative

I am quite satisfied.

Please with experience

First oil change went efficiently and service department was personable.

Eric (I think) was great getting me in for my oil change and tire rotation. I was also due for my inspection (within the next month) but my registration had just expired. He got my registration renewed and inspection completed with my oil change so that I didn’t have to come back for another appointment. I really appreciate the efficiency and effort to make life just a bit less hectic for me!

always good friendly service

They were friendly, patient, professional, and answered all our questions. I am completely thrilled with my new car!!!

Best customer service ever

Everyone there is so friendly and very helpful. Dan, my dealer, was very informative on the vehicles I was interested in.

Everything went well. When I heard I had to pay $14 for what I was told was a free inspection when I purchased my vehicle. Another car in my family that was purchased at another Chevy dealership in 1917 had a free inspection after my vehicle was inspected. I hope the $14 charge was worth it because I will not be returning to Outten for any more new vehicles.

good work in a timley man

Very friendly service,

Great

Very pleased with the costumer service. We got warm welcome, made us feel at ease with our inquiries.

The staff is awesome ❤️

Service was excellent and so were the technicians and the desk people.

Salesperson was very professional and informative.

Prompt and professional

Outten took care of all my needs and more. Work was done and at great pricing! I recommend Outten for all your service needs!

Fast,Courteous service.

Found the problem with my radio in a timely manner, they do have to order the part, and I am sure that will be taken care off when it comes in . Once again the staff are great people to work with.

I have always been pleased with the service I receive at Outten. The clerks are always friendly and courteous and help me get the appointment that is convenient for me. The techs explain the service that I need if necessary for additional work on my car.

Very nice experience.

Great staff and service 👏 always there for me and I couldn't imagine going elsewhere. Thanks for the continued support and keeping me on the road 😀

We are always treated well by all the staff at Outten Chevy, especially Dan and Jim!

Center entertainment screen was scratched in multiple places upon pick up. They weren't there prior. The location is basically in the middle of the screen and extremely noticeable. Would like this resolved as soon as possible.

Excellent customer service. I waited for my vehicle to get serviced and the wait time was minimal!

everyone is friendly and a pleasure to do business with

Dan Kang went above and beyond to make sure I got the vehicle with everything I wanted and needed. He called and kept me informed as to what they had, how they could reach out to other dealers to get the vehicle. Everyone at the dealership was pleasant and always willing to help. Andy was also helpful in giving us information we needed to get just what we wanted. This is the 3rd vehicle we have purchased from the dealership, and my sister's family has purchased vehicles here as well. Give them a try.

The job was done fully and quickly

everyone was great -service was good

As always, great team

I love going to see.my friends at Outten.

A Very nice, gentlemen, was helping the service department but needed more training, and another service rep should’ve been with him the entire time. Was not happy that a notice on the Shift to Park is a known GM failure that was not covered under warranty, or by GM, since it’s their failure. And the service department did not make it a one-stop shop by filing a claim for me to remedy the situation. Also, there were codes that showed up one of which was a tire sensor issue that was not addressed during the visit which I was told would be addressed by the new service rep. So now I have to schedule another appointment to deal with the tire sensor that’s not functioning correctly. The service department is usually excellent and takes very good care of me. But things did not seem right that day and having an inexperienced service rep did not help the situation.

Lt My salesman was great to work with

As always everyone that I was pleasant and helpful.

i AM still treated as if I AM a family member . . . they have gotten to know 'David' and as soon as I pull in, they start the Xperience of tuny up my car (EquinoX or TraX) . . . certainly I wish other dealers would be like YOUR group, but then I only do my serving at OUTTEN and it will remain that way when Carol or I decide to purchase a new Chevy . . . Kind considerate and polite, your people are!!!

All staff were courteous, polite and professional, Especially Jodie, she was very helpful.

Always friendly service

No issues

Skylar G was fantastic to deal with. The entire team made it an easy process. 10 out of 10!

Good service

Dan is a great sales rep.

Easy process dealing with Eric and the Team at Outten Chevrolet

Eric and Brad took care of us as usual. From scheduling the appointment to servicing our truck and completing the warranty work everything went smoothly. As usual the work was done in no time at all. These guys are the best!

Good

always friendly reception at check-in and always keep up to date on your car's needs.

Fast service

Great job

Not only did the technician help with my issue with my brakes, but he also discovered and fixed a dangerous situation with extremely loose bolts for the rear shocks. Thank you so much!

Nice workers vary helpful and respectful also Good Service

Skylar was easy to deal with and had a great attitude. The other people I dealt with were also great and highly efficient (gentleman who sold me the extended warranty and woman who had me sign a number of forms to complete the sale).

Very nice and friendly

Great service, friendly and courteous

Everybody was fantastic. Outten is a great dealership to buy a truck from. Skyler was my salesperson who did a great job and everybody bent over backwards to please me. I'm very happy with my truck and all the little things they did for me. Cyril Murphy

Eric was sooo kind and patient with my questions. He made me feel like part of the Chevrolet Family. I highly recommend him to everyone

I was asked if i wanted an alignment with my new tire purchase and i said no. The next day i owe over $200 and was charged for an alignment. When i asked them to review cameras they said it doesnt matger because it doesnt record audio. Did not try to resolve the issue. Only told me i csnt get my car until i pay it.

I have bought/leased my last 7 vehicles over the past 20 years through Outten due to their amazing service and personal attention to detail. Their level of service is so great that it is THIS that keeps me coming back! Thank you Andy for making sure that my car buying needs were fulfilled. Thank you Mark for getting me the car I wanted and so promptly.

Or sales rep was very courteous, professional and helped us tremendously with any questions we had. In fact all personnel there were great and very friendly. Would definitely recommend your dealership.

The waiting time was minimal. The personnel were very friendly.

Very pleasant experience! Always

It was fine

Problem was solved in a timely fashion.

My sales guy Brad was the best the whole experience was fun and amazing non pushy and very comfortable

Excellent service ,very friendly people, they explained everything , very nice people

It was a wonderful experience! My first time buying a new car and my sales person was super helpful and answered all my questions! Highly recommend this place!

Fast, courteous, and professional service Department.

My service started right on time and was kept informed of it's progress. My service was completed in a very reasonable amount of time.

Dan Kang is a great asset to your dealership. He has great customer service and makes sure all your needs are met.

Very helpful and knowledgeable staff

Eric was excellent from the start to deal with. Professional and knowledgeable.

No issues curtiouse great company to deal

The employees are very friendly and helpful.

Everyone in the service department has been extremely helpful and friendly which is a nice change from others I hope they keep up the good job.

Everything was done correctly & promptly and everyone was very poly

The service was fantastic, and all your personnel really did everything possible to make this experience great !

We are treated with kindness and professionalism.

Fast and easy, got us in right away.

I always take my car there for maintenance because they know their cars.

YOUR STAFF IS FANTASTIC WE HAVE BEEN DEALING WITH THEM FOR OVER 20 YEARS AND WILL CONTINUE FOR EVERY VEHICLE WE PURCHASE. WE HAVE SENT SEVERAL OF OUR FRIENDS AND FAMILY FOR YOU TO HELP THEM OUT ALSO.. TWO OF YOUR EMPLOYEES THAT WE FIND TO BE EXCEPTIONAL ARE ANDY AND DOUG. WE HAVE KEPT A VERY GOOD FRIENDSHIP WITH BOTH OF THEM. WE WILL NEVER DEAL WITH ANY OTHER CAR DEALERSHIPS. THANK YOU FOR SUCH FANTASTIC SERVICE IN THE PAST AND WE WILL KEEP TELLING PEOPLE OF YOUR FANTASTIC SERVICE IN THE FUTURE. YOUR SERVICE DEPARTMENT EMPLOYEES ARE JUST AS FRIENDLY AS YOUR SALESFORCE. THEY'RE VERY HELPFUL AND SET OUR SERVICE THAT ITS CONVENIENT FOR US AND THEM THEY ALWAYS HAVE A SMILE TO GREET YOU AND ARE VERY COURTEOUS. ALL AND ALL YOUR WHOLE STAFF ARE TO BE CAMENDED ON EVERYTHING THEY DO IN EACH DEPARTMENT. THANK YOU FOR HAVING SUCH GREAT EMPLOYEES 👍 TO DEAL WITH YOUR CUSTOMERS WE WILL BACK WHEN WE NEED ANOTHER CAR. THANK YOU AGAIN A.LIFE TIME CUSTOMERS THE PAINE..DAVE & CHRIS

Need and clean did a great job on oil change and inspection

Outten Chevrolet is always so very professional & I’m willing to satisfy their customer

Great service all around

Great overall experience, great sales team and good fair pricing

They charged a fair price for what they did that wasn’t part of the free first maintenance

The service techs are always friendly and professional. Did not wait long to have the service work completed. Customer lounge is well kept.

The lady when I first entered in dealership to register my vehicle she was absolutely outstanding

I can't say enough about everyone at Outten. I had Dan as my salesperson and he was fantastic from start to finish. I was trying to take advantage of the incentives going on to buy a new Traverse and they were able to find exactly what I wanted color and all. Even if you don't necessarily live close to this dealership, I highly recommend going there because they will go the extra mile to make sure you get the vehicle you're looking for.

Salesman was very knowledgeable and friendly and everyone at the dealership was personable

Always a pleasure buying my cars from outten Chevrolet the staff is also helpful and I get the best deals and rates

Dan was a great salesman. Explained everything on the truck perfectly. Loved how easy the transition was from trading my car in to getting into my new truck. Will come back!

I WAS AND AM ALWAYS PLEASED WITH THE SERVICE DEPARTMENT AT OUTTEN, THEY ALWAYS GO ABOVE & BEYOND. THANK YOU OUTTEN

They always strive to accommodate like a loaner car when a two-hour service turned into an all-day service. Always friendly and courteous

Great experience

Sales rep was very knowledgeable and didn’t pressure into buying anything in particular. Was a very good experience from start to finish.

The service department was great,My battery was bad and they fit me in early and took care of the issue.

Wow been buying cars for 40 years at Outten . The manager Andy Wengert and salesman Daniel Kang were awsome. Easy in and out deal was the deal knowledge of vehicle outstanding. Thank you

It was gtreat

excellent service as always.

The work performed was great. Communication with the advisor and me was subpar. I had to call the dealership the same day to get an update but service was closed for the day. When i called back monday noone really knew what was going on but parts had been ordered, but i didnt authorize any work.

Excellent

Very pleased with the service and staff.

Brad Kerr did wonderful job again.

Shawn Wilkins is a tremendous associate at your dealership. He was knowledgeable and answered any question I had of the Silverado and did not make me feel pressured in any way.

Everything 🤩 fine

Eric worked on my vehicle, and he was professional and thorough in repairing my car! Highly recommend!

Ottima

Excellent customer service

Was a quick visit

I've been buying vehicles from Outten for over 30 years ands it has always been a pleasure. Mark was very helpful in researching other vehicles too before I decided to make this purchase. From the purchase , financing and final instructions on the vehicle all went great. A special Thanks to Mark Speece

Everyone was really nice and helpful.

They did a quick check and changed my oil

The people at outten are very professional

Service is always good, however was disappointed that they dented my bumper, they have agreed to give me a new bumper and side step. I asked for a complimentary oil change and tire rotation which they agreed to do! I’m satisfied!

I was very pleased with Skylar and the team. Everyone was helpful and knowledgeable. It was a great experience.

outstanding service

Good service and nice workers

Always great

Great. Dan is a very knowledgeable salesman and explained every thing. Made buying enjoying.

Took a while but good job.

Great team at Outten. Would be even better if they would wash your car after service is complete.

the staff at Chevy Outten is always so personable & nice to deal with. Excellent customer service!

Excellent service. Courteous, polite.

Great job

Very satisfied

I like when you come to a dealership and get treated like a person and not just an object and money , the respect and kindness from the sales people are very kind and respectful to the customers , please don’t ever change I would definitely recommend outten to everyone

Thank you for the great service.

Great work done in a timely manner. My salesman Don H continues to help even with service

The salesman knew the car very well and he was really nice

It was a little backed up when I got there, but I was a little early for my appointment. There was no wait for checking in and everyone was pleasant. Things went smoothly and I was on my way in no time.

They were very professional. I took my car in, and it didnt take them long to get me back out and driving again. I was very pleased. Thank you for doing a great job.

We love the service department! Very friendly and very accessible!

It was fast and efficient

I came, I saw and was concurred by the accuracy of my Apt. and your skilled workmen/woman. I have and willl continue to support Outten until I cannot drive anymore. You have ALWAYS been open and honest with my wife and me since we purchased our 1st Chevy when OUTTEN was located in the Community!!!

As always, great customer service. The workers take good care of me and our cars. Very happy, very satisfied.

Had a great buying experience our salesman LT did a great job of walking us through everything. We would definitely recommend the dealership to others.

I have all my work completed at Outten & I couldn’t be happier! They are both quick & efficient! And the service people were great & polite! I’ll continue to deal with them.

Great!

experience was fine every thing went smoothly

I was only there for inspection. Everyone was very friendly that I dealt with.

They were great to work with and made the long buying experience very easy.

Great service always willing to answer any questions.

We have been dealing with outten for 20 yrs and will continue to come back because some how they have always made things happen for us!

Friendly and professional service provided from start to finish.

Fast service

It took a little while for them to find the problem but it all worked out.

so nice to deal with and everyone makes you feel like you are part of the dealership

The staff is always friendly and very professional!

It was good

Got 1st oil change. Service quick and excellent.

Great service.

Had a slow leak in drivers side front tire called and made appointment on Tuesday got me in the next day found screw fixed it within an hour great service

Shawn and his team went out of their way to ensure I had my vehicle in as short of a time as possible. Every question I had was answered quickly and efficiently.

Always a pleasure dealing with everyone at this dealership

Outten Chevy dealership has always been very great at meeting all my service needs! I've been a regular customer for 12 years and bought several vehicles from Outten Chevy! Always friendly service and exceptional work completed in a timely manner!

I love they cause they treat me very excellent good service

I brought my car in for an oil change and tire rotation on June 16th. I waited for my car at Outten. The service did not take long and my car was returned back to me in the same condition that I had brought it in - clean. Thank you Outten Service Department. I appreciate the great service and thoughtfulness.

Great. Good pricing, felt taken care of

Excellent service, great dealership

My car needed a PA state inspection. I was in and out within an hour.

Service was very good and timely.

Brian was very instrumental in making my deal happen; through some hiccups along the way. End of the day I’m very happy with my suv purchase.

The service was done in a timely manner

Very satisfied with outten

They got all working and in very little time!! It's been a great purchase and service experience!!! I will highly recommend Outten Chevy of Hamburg.

From sales to service I had an awesome experience and always have had. This is my second purchase from this dealership.

Always exceptional service done in a timely manner

My first oil check with my new car, was excellent. Everyone at Outen are proficient, personable, courteous. The service is always outstanding they are a 5 star business. I highly recommend their services to anyone. Thank you Outen Team

Friendly and caring

It was enjoyable. Andy and Dan were very helpful.

I’m very happy with the service here.

everyone was nice and it didn't take long for my appointment.

Always prompt and professional.

Best place to have your car serviced and do business with.

Great job but I think the laber on the hrs. They worked on it was a lot

Skylar was a fantastic salesman.

Excellent

My car was having a problem with noise coming out of the area where the air conditioning is turned on. I had made a appointment to have the noise checked out; the tech had to order a part and when the part was delivered; I was able to get a appointment to have the car problem fixed and have my car washed, etc. I have always been pleased with the service and with getting a appointment for my car, when it was a good time for me.

Ron Lutz, our Service Advisor, met me at the door and took care of everything. Customer Lounge was clean and quiet. Service was super.

Service was phenomenal and quick.

Service was done on time and as expected. Car was clean ( not washed ) but no oily fingerprints or smudge marks on fenders as happened at another dealership where I previously had the oil changed.

Great customer service!!! Fast and easy purchase transaction.

It was great. Brian Davis got us what we wanted

Good service, friendly staff

Great service

Everyone was courteous and the service did not take long

Eric W was great to work with.

Amazing experience!! Everything was quick and efficient. Every person working there was nice, friendly, and helpful. I had a great experience with this dealership from start to finish. The staff was incredibly friendly, helpful, and made the entire process stress-free. They took the time to ask exactly what I was looking for and worked with me to get the car I wanted at a price I was comfortable with. I traveled over an hour to get a car from here and it was worth it! What really stood out was how efficient everything was — the paperwork and signing process was quick, smooth, and organized. Everyone I worked with was professional, patient, and genuinely cared about making sure I was happy with my purchase. I highly recommend this dealership to anyone looking for a positive and easy car-buying experience!

Staff is always friendly and professional. Work completed by techs is always complete with no issues.

Drop car off. All issues and service were completed at a reasonable time. Great customer service

Great experience. Very low pressure.

Had a appointment was in for inspection and out

Excellent

I have been satisfied with the service and the staff working with me to get appointments, when it is convenient for me.

Great service

Always a great experience, as much as car buying can be.

I have complete faith in dealing with OuttenChevrolet.

Very good. Just wish part could be delivered sooner. Actually, no info as to when part will be changed.

I was greeted with kindness and professionalism servicing my vehicle. They addressed the warranty issues and completed the work in a timely fashion. I appreciate all they did.

I am a repeat customer and they have always treated me with respect and were very helpful.

Friendly and helpful

Very quick appointment.

Great staff to work with

Everyone in the service department was so nice. They went above and beyond and helped with a side issue.

See LT!

Welcoming, friendly, and professional. Nice waiting room with drinks and clean bathrooms. Logical check in system and reasonable wait time. Overall very nice experience!

Service was quick and friendly, with no hassle

Both Brad and Jim are very well with me

My salesman was exceptional. He showed me every detail about the car and explained everything to me very clearly that I could understand. Everything went smooth from the Time I met him and by the time I left. I have never had that kind of experience at any other car dealership. I would highly recommend him and Outten Chevrolet in Hamburg. I love my new TRAX. Thank you for everything I experienced with buying my car 😊

Scheduled oil change. The service department never disappoints. In and out in an hour, staff is alwys pleasant and accommodating. As always, kudos to Eve and Jody for their outstanding customer service!

seemed to take longer for the problem to be solved than what I was expecting

Great sales team from top to bottom.

Danny was very good at explaining everything and what he said all came true

friendly people good service

Nothing is fixed

Jason was amazing with helping me get everything covered under warranty!

Picked up my new 2026 Chevy Equinox on Friday March 20--What a great experience at Outten Chevy in Hamburg!!! Great job by the whole team explaining the whole process and taking me thru each step while other team members were getting my car prepped and paperwork ready!! Daniel my sales rep took time in the car to show me all the new features with the 2026 Equinox while setting everything up while I was filling out financials. Andy gave me a great deal on my Equinox & checked in with me throughout the process!!! Great Team --Great People--Great Car --Great Experience!!! Will be back !!

Well satisfied.

They were nice, answered my questions, and prompt service.

Everyone was excellent

.

My father needed a new car, I went along with him since he has a few disabilities. Everyone was extremely kind and helpful. I truly can say it was a pleasure to doing business with Outten.

Always professional